Southwest Airlines Flight Change Policy| Fee| Phone Number

Ever had to change your flight at the last minute? If you’re a frequent flyer with Southwest Airlines, you’ll want to know all about their flight change policy. It’s a policy that stands out in an industry that’s not always forgiving when plans change.

Wondering about the fees? We’ve got you covered. This article will jump into the nitty-gritty of what you can expect to pay if you need to switch things up.

And if you’re the type who’d rather talk to a real person, we’ll also provide the Southwest Airlines phone number for flight changes. So, buckle up and prepare for a smooth journey through Southwest Airlines’ flight change policy.

Southwest Airlines Flight Change Policy

When it comes to flight adjustments, Southwest Airlines carries a reputation unlike any other air carrier. Their customer-friendly approach is reflected directly in their flexible flight change policy.

You’ll be relieved to know that Southwest Airlines does not charge any fees for changing your flight. This defies the norm with most other airlines pressing a hefty rebooking fee. This policy offers a lifesaving option when your plans unexpectedly shift.

You must understand but, the zero-change-fee policy doesn’t mean that you’ll never have to pay anything extra. If the new flight that you’re changing to is more expensive than your original booking, you’re required to pay the difference in fare. Contrarily, if the new flight is cheaper, the airline provides you a credit for future travel.

Here’s a breakdown of the key points in Southwest’s change policy:

  • No change fees: You’re not charged for changing your flight.
  • Fare difference: Be ready to pay the difference if the new flight costs more.
  • Travel credit: If the new flight is cheaper, Southwest offers a credit for future use.

The airline’s policy is quite direct and user-friendly. For further clarity, reach out to Southwest Airlines whenever you need. Their customer service is known for being prompt and helpful. You’ll find all the necessary guidance for flight changes.

Understanding the Fees

You might be wondering about the specifics when it comes to fees for changing your Southwest Airlines flight. No worries, we’ve got the answers! Unlike many airlines that nickel and dime their passengers with hefty penalties, Southwest Airlines practices a more transparent, passenger-friendly policy.

Simply put, Southwest Airlines does not charge any change fees. That’s right! You can change your booking without having to lose a single dime in penalty charges. But, there’s a small caveat: if your new flight is pricier than your original booking, you are obliged to pay the difference in fare.

On the flip side, if your new flight happens to be cheaper, Southwest doesn’t simply pocket the difference. They offer you a credit for future travel. This gesture is a testament to Southwest’s customer-first approach, ensuring you get the maximum value for your spending.

Let’s break it down with a hypothetical example. If you initially booked a $150 flight and decide to make a change to a $200 option, you’d only pay the $50 difference. Conversely, if your new selection costs $100, Southwest issues you a $50 travel credit for future use!

A handy table for reference:

Original Fare New Fare Difference Cost to Passenger
$150 $200 $50 $50
$150 $100 -$50 $0 (plus $50 travel credit)

Bear in mind though, you’ll want to make these changes before your flight’s scheduled departure. Miss that window, and you’ll lose the entire value of your ticket.

Southwest Airlines Phone Number for Flight Changes

Sometimes things don’t go as planned, and you might need to make changes to your flight. Getting in touch with Southwest Airlines to discuss your options is a breeze, let’s investigate into how you, as a passenger, can do that.

When it comes to altering your travel plans, Southwest Airlines offers top-notch customer service. Their extremely dedicated team is always ready to assist you with any changes that you need. The airline has made contacting them hassle-free and the most direct method is through their customer service phone line.

The Southwest Airlines Flight Change phone number is available 24/7 to fit into your ever-changing schedule. All you need to do is to dial 1-800-I-FLY-SWA or 1-800-435-9792. This is the quickest and most reliable way to get all the information required, discuss your changes, and get your ticket modified as per your needs.

Do remember to have your flight details ready before placing the call. This would typically include your flight number, date/time of flight, your ticket confirmation number and some form of personal identification. Having this information readily available makes the process smoother and reduces the chances of any errors.

Irrespective of the place from where you are calling, Southwest Airlines’ support team ensures to provide the needed assistance. Feel at ease knowing wherever your travel takes you, help is just a phone call away.

Before dialing the number, there is one crucial thing to remember. To comply with Southwest Airlines’ flight change policy, ensure that your changes are made before your flight’s scheduled departure. It’s a simple step, but failing to do so could mean losing the entire value of your ticket.

While the phone number is a wonderful resource, it is certainly not the only one. Southwest Airlines also offers assistance through online chat and email support. These options also serve as great mediums for resolving your queries.

Changing the travel game isn’t easy, but with dedicated 24/7 customer service and flexible policies, Southwest Airlines is doing just that. So when unexpected changes pop up, remember that Southwest is on your side. Shifting your flights can be as easy as picking up the phone.


You’re now equipped with all the key details about Southwest Airlines’ flight change policy. Remember, it’s crucial to have your flight details handy and initiate changes before the scheduled departure to retain your ticket’s full value. You can reach out to Southwest Airlines’ stellar customer service at 1-800-I-FLY-SWA or 1-800-435-9792. Don’t forget, they also offer online chat and email support for your convenience. With this knowledge, you’re all set to navigate any changes to your Southwest Airlines flight with confidence and ease.

What is Southwest Airlines’ flight change policy?

Southwest Airlines offers flexibility in making changes to your flight. You should, however, make these changes ahead of the flight’s scheduled departure to avoid losing the ticket’s value.

How can I contact Southwest Airlines regarding a flight change?

You can contact Southwest Airlines via phone at 1-800-I-FLY-SWA or 1-800-435-9792 to discuss changes to your flight. Remember to have your flight details ready before calling.

Does Southwest Airlines offer other customer service channels apart from phone support?

Yes, in addition to phone support, Southwest Airlines also offers assistance through online chat and email support.

Is there a penalty for changing my flight with Southwest Airlines?

The article does not explicitly state whether there is a penalty. However, it is implied that passengers might lose the entire value of the ticket if changes are not made before the scheduled departure.

What should I have ready when contacting Southwest Airlines?

When contacting Southwest Airlines, you should have your flight details ready. This can include your boarding pass information, flight number, departure and arrival destinations, among other details.

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