Alitalia Airlines Check-In Policy Guide

Online Check-In Options

With Alitalia Airlines you’re not limited to airport check-ins. The airline offers a variety of modern, convenient methods to check in for your flight. Let’s jump into the online options available.

Website Check-In is one of the most popular methods. To check-in via the airline’s website, simply log in with your booking reference. You’ll have access to this check-in method from 48 hours up to 2 hours before your flight. It saves your valuable time and reduces last-minute hassle.

Moving on mobile check-in, maybe your option if you’re constantly on-the-go. Just like the website, the Alitalia airline’s mobile app offers check-in facilities as well. You can download the app from Google Play Store or Apple’s App Store and check in for your flight in a few simple steps. This option also allows you to check in from 48 hours to 2 hours before the flight departure time.

The added advantage of these online options is the freedom to pick your seat. Choose your preferred spot – be it the window seat for a scenic view or the aisle for a little more legroom.

Plus, you’ll be able to print your boarding pass at home or choose to have it sent to your mobile device.

Below are the time frames for online check-ins via Alitalia’s website or mobile app:

Check-In Method Check-In Time Frame
Website Check-In 48 hours to 2 hours before the flight
Mobile Check-In 48 hours to 2 hours before the flight

These online check-in options help you to avoid standing in long queues at the airport. Invest time exploring the airport or just relaxing before your journey begins. Trades off well, won’t you say so?

Mobile Check-In Methods

Harness the power of your smartphone and the Alitalia app to streamline your travel plans with the biggest name in Italian aviation.

Like website check-in, this feature of Alitalia’s passenger-friendly services is available from 48 hours to 2 hours before your flight departure. Just a few taps on your phone screen and you’re all set! Not only does this save time, but it’s also a terrific way to avoid a long queue at the airport on a busy day.

Above all, the mobile check-in process is a snap. Firstly, download Alitalia’s free app from Apple’s App Store or Google Play. Once installed and opened, just click “check-in” from the menu options. Afterwards, you need to input your reservation or ticket number and last name, then follow the prompts to complete the process.

One notable feature of mobile check-in is the digital boarding pass. They’re just as valid as the ones you’d print at home and can be sent directly to your device. It’s a brilliant tool for reducing physical contact and ensuring a smoother, faster airport experience. Don’t worry about misplacing your boarding pass either; it’s right there in your phone.

Also, mobile check-ins come with the perks of preferred seating. Sit back, relax, and choose your perfect spot on the plane thanks to the interactive seat maps right in the app. Always wish you could score that window seat? Now’s your chance.

The beauty of Alitalia’s mobile check-in lies in its convenience and efficiency, so why wait when you can check-in right now. The app is easy to use, saves time, and truly enhances your travel experience. In this digital age, mobile check-ins are a savvy way to get ahead and sidestep the hustle and bustle of traditional check-ins.

Go on, give it a whirl and embrace the ease and efficiency of mobile check-in. A smoother, more enjoyable travel experience is just a tap away with Alitalia.

Check-In at the Airport Kiosks

It’s not for nothing that Alitalia Airlines gives you a diverse range of options. Airport kiosk check-in is another method at your disposal besides the online and mobile methods. It’s perfect for those times when your mobile device is low on battery or when you may have challenges accessing internet services.

Alitalia has stationed easy-to-use, self-service kiosks at many airports. To ensure a seamless check-in, follow these hassle-free steps. First of all, find the nearest Alitalia kiosk at the airport. On the touch screen, enter your reservation or ticket number, and your last name. Then, follow the prompts to select your seat, check your bags, and confirm your check-in. Don’t worry, the kiosk’s user interface is designed for simplicity and intuitiveness.

Keep in mind that kiosk check-in services are available 48 hours and close 40 minutes before the flight departure. The time frame ensures you have ample time to drop off checked baggage, go through airport security and make it to your gate.

Airport kiosk check-ins certainly offer a twist to the conventional way of checking in. As well as paper boarding passes, these kiosks provide you options for seat upgrades or even Aircraft type changes if available.

But, not all airports have these kiosks available. It’s always wise to familiarize yourself with the airport you’ll be departing from and ascertain if Alitalia kiosk check-in is available before your departure.

With this easy-to-use system, you’ll be on your way to your final destination in no time. Enjoy your flight with the convenience that comes with the wide array of Alitalia’s check-in options. Just remember this simple mantra – earlier is always better.

Check-In at the Counters

Though modern technology has made check-in processes more accessible, sometimes there’s no substitute for the traditional route. Alitalia Airlines offers a great option for this with their counter check-in service. When you’re at the airport, you can find their check-in counter easily; it’s staffed by knowledgeable Alitalia representatives ready to guide you through the process swiftly.

So how does it work? First, you’ll need to find the Alitalia counter at your departure terminal. Once there, give the agent your ticket or booking reference number, along with a valid form of identification. They’ll handle the rest – from verifying your flight details to printing your boarding pass. Remember that, this option allows a perfect chance to ask any last-minute queries you might have.

Consider this though, the counter check-in service isn’t open all the time. So, it’s critical to take note of the operating hours. Notably, Alitalia’s counters open 2 hours before a domestic flight and 3 hours for an international flight.

It’s also key to keep in mind; the cut-off time for checking in at the counter is different depending on your destination. The table below provides a quick look at Alitalia’s counter check-in cut-off times:

Flight Type Counter Check-In Cut-Off Time
Domestic 45 minutes before departure
International 60 minutes before departure

Planning to check in luggage? If so, you can do it at these counters too. Check-in staff will weigh your luggage, tag it, and send it on its way to the plane. Please note, excess baggage charges might apply depending on the weight of your check-in bags and your specific ticket details.

While its true that online, mobile, and kiosk check-ins can be faster, the traditional counter check-in option remains a viable option for many. Not everyone is comfortable with technology and some prefer an in-person experience. For these passengers, Alitalia’s counter check-in service is an excellent choice. It provides a comprehensive check-in experience, allowing you to tackle any issues or ask any questions you might have directly.


Navigating Alitalia Airlines’ check-in options doesn’t have to be daunting. You’ve learned that counter check-in isn’t just an alternative but a reliable choice, especially if you value an in-person experience or aren’t tech-savvy. Remember, it’s crucial to bring all necessary documents and arrive within the operating hours to ensure a smooth check-in process. Don’t forget, you can also check in your luggage at the counter. With this knowledge, you’re now better equipped to make an well-informed choice about your check-in method the next time you fly with Alitalia Airlines. Safe travels!

What is Alitalia Airlines’ counter check-in?

Alitalia Airlines’ counter check-in is a service that allows passengers to check-in at the airport instead of online. This includes the provision of necessary documents and addressing any last-minute concerns.

How does the counter check-in procedure work?

The counter check-in process involves presenting your travel documents at an Alitalia Airlines counter at the airport. The airline representative will then check you in, answer any questions, and provide your boarding pass.

During what hours can one use the counter check-in?

Alitalia Airlines’ counter check-in service usually operates in line with the airport’s operating hours. However, you should always verify the exact availability from your departure airport.

How long before a flight does the counter check-in close?

Specific cut-off times for counter check-ins will vary depending on factors such as your destination and the airport. Always verify the precise cut-off time for your specific flight.

Is checking in luggage at the airport counter an option?

Yes, the counter check-in service at Alitalia Airlines allows passengers to check in their luggage. Luggage must meet Alitalia Airlines’ baggage allowance rules.

Why might one opt for a counter check-in?

The counter check-in may be preferred by travelers who like face-to-face interactions or are uncomfortable with the technology involved in online or mobile check-ins. It provides a personal touch, as well as assistance for any last-minute queries.

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