What is the check-in policy of Indigo?

Ever wondered about the check-in policy of Indigo? You’re in the right place. Indigo, one of the leading airlines, has a check-in policy designed to ensure a smooth and hassle-free travel experience for you.

Knowing these policies can make a world of difference to your travel plans. It’s not just about arriving at the airport on time, but understanding the specifics of when and how you can check-in for your flight.

Online Check-in

Online Check-in, an essential feature of Indigo’s service, allows you to confirm your presence on a flight via the internet. It’s a process that enables you to avoid the typical hustle and bustle of airport check-ins.

You’ll want to know that the online check-in opens 48 hours before the flight’s scheduled departure time and closes 60 minutes prior. So, it’s of paramount importance that you don’t miss this window. If you’re an international passenger, keep in mind that online check-in opens 48 hours before and closes 75 minutes before the flight departure time.

To complete the online check-in, head to Indigo’s official website or mobile app. Once there, look for the online check-in option. Enter your PNR or Booking Reference Number together with the Email ID, or your Last Name. Once your identity’s confirmed, follow the instructions to choose your preferred seat. You might also have options for additional services or amenities.

Here’s a significant point: On completion of online check-in, you need to print out your boarding pass. This is mandatory and will be your ticket through the airport security.

For international travel, passengers need to show their passport, visa and other related papers plus to the boarding pass at the security checkpoint. Domestic travelers only need a picture ID along with the printed boarding pass.

Indigo Airlines has made this process easy and seamless for all passengers. But remember it’s your responsibility to stay informed and get it done in time.

Airport Check-in

Understanding the airport check-in process is just as important as being aware of the online options. Not all airports offer online check-in facilities, so it’s crucial to know the traditional methods too.

When it comes to airport check-ins, Indigo Airlines mandates that domestic travelers arrive no less than 2 hours before the scheduled departure time. This allows enough time for baggage check, security procedures and the actual check-in.

You’ll need valid identity proof for domestic journeys. Acceptable ID forms include a driving license, passport, or any government-issued ID. Note, it’s essential to carry original documents, not photocopies.

Indigo provides self-check-in kiosks at selected airports which can save you precious minutes. Simply input your booking reference or scan your passport, follow the prompts, select your preferred seat and collect your boarding pass.

Check-in activity Time duration
Baggage check 1 hour
Security check 30 minutes
Kiosk check-in 20 minutes

For international travelers, arriving at least 4 hours before your flight is recommended. Due to stringent security protocols and documentation check, arriving early will ensure you’ve got plenty of time to get through all formalities. Carry your passport, visa, and related documents. Airlines staff may ask for these documents multiple times.

Remember, failure to meet the check-in deadlines could result in you missing your flight and forfeiting your fare. Always plan ahead and make sure you’re aware of how long each step of the process takes.

Indigo Flights make the process easy, and they offer various check-in methods for your convenience. But, it’s your duty to know and follow the rules. Stay relevant with airline policies and ensure a hassle-free travel experience.

Check-in Time

As an avid traveler, understanding the check-in timings of your chosen airline is vital. Especially with a leading airline like Indigo, which operates on a strict schedule.

For domestic flights, the check-in counter opens 2 hours before and closes 45 minutes before the scheduled departure time. So, it’s recommended to get there early! Plan your commute in a way that you arrive at the airport at least two hours before your flight. This gives you ample time to check-in, pass through the security checks, and still have time to relax before boarding your flight.

For international flights, things get a little more demanding. Indigo’s check-in counter for international flights opens 4 hours before the scheduled departure and closes 75 minutes before the departure time. International travel comes with stringent security protocols and exhaustive documentation checks. So, it helps to give yourself that extra allowance to navigate these protocols without feeling rushed.

Besides manual check-in, Indigo also provides a great convenience in the form of Self Check-In Kiosks available at selected airports. If you’d like to save time, you might want to make use of these kiosks. They are easy to operate and can save you a significant amount of time, especially if you’re running late.

Also, use the airline’s Online Check-In facility. This service opens 48 hours before and closes 60 minutes before the departure time for both domestic and international flights. It’s a great way to ensure you’re checked in, even before you reach the airport. Just remember to print out your boarding pass, or save it to your phone, after you’ve checked in online.

All these guidelines and facilities are in place to ensure a smooth, hassle-free travel experience with Indigo. So it’s in your best interest to familiarise yourself with these timings and make optimum use of the facilities available. A little planning and understanding go a long way in making your journey comfortable and relaxing.

Remember to have all your travel documents handy, respect the check-in timelines, and enjoy your flight. While Indigo has made the check-in process as easy as possible for passengers, it’s eventually your responsibility to stay informed and make your journey stress-free.

Doministic Flights International Flights
Closes 45 mins before departure Closes 75 mins before departure

Check-in Process

Mastering the check-in process is crucial for a stress-free travel experience. Especially with Indigo Airlines, where the path to your flight is effortless, provided you understand a few specifics.

First, let’s consider the online check-in option. Indigo opens its online check-in 48 hours before the scheduled departure time and closes it 60 minutes before domestic flights and 75 minutes before international flights. There’s no hassle – just go to their website, enter your booking reference number and last name, and you’re good to go. Two clicks and you’ve checked-in! Don’t forget the final step though, printing your boarding pass.

Secondly, for the fans of traditional check-in, you’ve got the airport counters. Indigo advises domestic travelers to arrive at least 2 hours in advance, flashing valid identity proof. But don’t worry, selected airports offer self-check-in kiosks, streamlining the process even further. Fliers on international duty, though, have a bit more prep time – 4 hours before take-off due to meticulous security protocols and document checks.

Let’s lay it down in an easy-to-understand table:

Check-in Type Domestic (Arrival Time Before Flight) International (Arrival Time Before Flight)
Online 60 minutes 75 minutes
Airport 2 hours 4 hours

Remember, staying informed about your flight is your responsibility, not just showing up at the airport. Knowing the specific check-in times for your flights, using all available resources like the online check-in facility and self-check-in kiosks can make all the difference in your travel experience.

In the grand scheme of things, you’ll find Indigo’s check-in policy pretty flexible and passenger-friendly. After all, seamlessness is one of their top commitments.

Baggage Check-in

Transitioning from the ticketing aspect, let’s jump into one of the most crucial parts of the check-in process – baggage. Whether you’re traveling domestically or internationally with Indigo, understanding the airline’s baggage policy is key.

For the ease of passengers, Indigo comprehends both checked and carry-on luggage. You are allowed to bring one piece of carry-on luggage and one personal item, such as a purse or briefcase. The carry-on item must not exceed 115 cm in dimensions and should weigh no more than 7 kg.

Here’s a quick overview:

Baggage Type Quantity Dimension (CM) Weight (KG)
Carry-on 1 115 7
Personal item 1

These are just the basics. Your checked luggage allowance depends on your ticket fare. It’s easier to understand this with a table.

Fare Type Free Baggage allowance
Lite Not included
Standard 15KG
Flexi 15KG

If you’re booked on the Lite fare, you may want to plan ahead, because no free checked baggage allowance is provided with this fare. On the other hand, if you have chosen the Standard or Flexi fares, you have been gifted with a free 15KG baggage allowance.

But wait, you might ponder upon what the process of baggage check-in for Indigo Airlines looks like. It follows the standard procedure – drop your checked bags at the Indigo counter upon arrival at the airport. Remember to secure your luggage tag receipts, they’ll be your best friend in case of any misplaced luggage situations.

One more critical point to keep in mind is excess baggage fees. If your bags are overweight or oversized based on Indigo’s baggage policies, you’ll be faced with extra costs at the airport. The charge for excess baggage on Indigo flights is $5.5 for each additional kilogram beyond the free allowance. But, it’s always better to pre-book your excess baggage allowance on the Indigo website to save on higher charges at the airport.


So, you’ve got the scoop on Indigo’s check-in policy. It’s clear that being aware of these policies can make your travel experience smoother. From online check-in to baggage allowances, Indigo has a well-defined system in place. International travelers need to be particularly mindful of their passport and visa requirements. Remember, it’s your responsibility to stay informed and complete the check-in process on time. With this knowledge, you’re all set to navigate your journey with Indigo Airlines like a pro. Safe travels!

What are the online check-in opening and closing times for Indigo Airlines?

Online check-in for Indigo Airlines opens 48 hours before the scheduled departure time and closes 60 minutes prior for domestic flights. For international flights, the window is 48 hours to 75 minutes before departure.

How can I complete the online check-in and print my boarding pass?

Visit the official Indigo Airlines website, look for the “Web Check-in” option, enter your booking reference and surname. Follow the instructions to choose your seat and print your boarding pass.

What are the requirements for international travelers?

International travelers need to show their valid passport and visa at the check-in counter and when boarding the plane.

When should I arrive at the airport for my flight?

For domestic flights, arrival at the airport 2 hours prior to departure is recommended. For international flights, it is recommended to arrive 4 hours before departure.

Are self-check-in kiosks available?

Yes, Indigo Airlines offers self-check-in kiosks at selected airports for an easier and quicker check-in process.

What is Indigo Airlines’ baggage policy?

The carry-on baggage allowance varies based on ticket fare. The checked baggage allowance is 15 kg for domestic flights and 20 kg for international flights. Any additional weight is considered excess baggage and incurs a fee.

How do I check in my baggage at the airport?

After you have your boarding pass, go to the check-in counter for your flight. There, the airline employee will weigh your baggage and attach a baggage tag.

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